Codiste

A voice agent that picks up, talks back and gets it done.

Codiste builds AI voice agents that answer the phone, ring leads back, screen candidates and move money inside an app, for companies in FinTech, RegTech, PropTech and MarTech. Speech, reasoning, telephony and the audit trail all come in the same box, made and supported by the same team.

  1. Picks up

    “Good evening, Harbour Lettings.”

  2. Talks back

    Listens first, then answers

  3. Gets it done

    Viewing booked

Illustrative, modelled on our Neo-Bank build

  1. 07:42 · Platform 3

    One hand on the rail, one on the coffee.

    Maya owes Sam for last night’s dinner. The carriage is packed and typing is out of the question, so she opens her bank app and holds the mic.

    Maya Send Sam two hundred for last night.

  2. 07:42 · Between stops

    Two Sams. One short question.

    Maya has two people called Sam in her contacts. A menu would make her put the coffee down. The agent asks which one and carries on.

    Agent Sam Patel, or Sam Okafor?

    Maya Patel.

  3. 07:43 · Doors closing

    Nothing moves until it has been read back.

    This is the rule we built into the Neo-Bank agent. Amount, recipient, and account are said out loud, and the money waits for a clear yes.

    Agent Two hundred dollars to Sam Patel, from Everyday Checking. Shall I send it?

  4. 07:43 · Still standing

    Yes.

    One word from Maya. The transfer runs on the bank’s own rails, and the whole exchange is written to the audit log beside it.

    Maya Yes, send it.

    Agent Sent. Sam will see it in a moment.

  5. 07:44 · Her stop

    Doors open. Both hands still full.

    Maya gets off with nothing left to do. The bank keeps a transcript and a confirmation, and has a customer who never had to open a menu.

A few numbers we can stand behind.

  • 150+Systems we have put into production
  • 5+Enterprise-grade clients
  • 1Dialora, the voice agent product we run ourselves
  • 18Days from kickoff to our quickest agent taking real calls

Under the voice

Maya heard one voice. Eight layers made it.

Speech recognition, the model, the bank’s systems, and the voice have to agree inside a fraction of a second, or the pause before each reply turns awkward. We build all eight layers, so when a turn feels clumsy, the fix lands with the people who designed it.

  • Strategy
  • Architecture
  • Retrieval
  • Orchestration
  • Guardrails
  • Evaluation
  • Deployment
  • Observability

And the rules around it

A voice agent hears account numbers, addresses, and sometimes health details. We design recording, redaction, and the audit trail around the frameworks your business answers to. Certification stays with you and your assessor.

  • SOC 2
  • ISO 27001
  • GDPR
  • HIPAA
  • EU AI Act
  • FINRA
  • PCI DSS
  • CCPA

Which sector are you in?

We build voice agents for seven sectors. Pick yours and the form at the bottom of the page opens already knowing it.

Built for all seven sectors.

Maya’s was in-app. There are two more kinds.

  • Inbound

    Someone rings you

    The agent answers on the first ring, day or night, qualifies the caller, and books them into a calendar or passes them to a person with notes.

    A customer rings your number

    Customer“Hi, is the two-bed on Alder Road still free?”

    Agent“It is. Would Thursday at six suit you for a viewing?”

    Viewing booked, notes sent to your team

  • Outbound

    You ring them

    A new lead gets a call back within seconds of filling in a form, and first-round screening interviews run at a volume nobody could dial by hand.

    A web form arrives at 10:14. The agent calls back at 10:14.

    Agent“Hi Priya, you just asked about pricing on our site. Is now a good time?”

    Priya“Yes, go ahead.”

    Qualified, demo booked with sales

  • In-app

    They ask your product

    The agent lives inside your app and carries out the request, reading every detail back before anything is confirmed. Maya’s transfer is one of these.

    A customer taps the mic inside your app

    Customer“Send Sam two hundred dollars.”

    Agent“Two hundred dollars to Sam Patel, from checking. Shall I send it?”

    Read back, confirmed, then sent

Four moves from first script to full traffic.

Our quickest agent took 18 days from kickoff to real calls.

  1. 1

    Discover

    We map which calls the agent takes, which systems it touches, and the moment it hands over to your people.

    Call map · Harbour Lettings

    1. Call comes in
    2. Rent or buy? Move-in date?
    3. Offer a real viewing slot
    4. Complaint or legal question: hand to a person
  2. 2

    Prototype

    Within days you have a number to ring. Your team interrupts it and tries to confuse it, and every stumble becomes a fix.

    Test call 14

    Tester“Actually, can we make it Friday instead?”

    Agent“Great, see you on Thursday at six.”Missed the change

    Agent, fixed“Of course. Friday at six is free too. Shall I move it?”Fixed before launch

  3. 3

    Launch

    It goes live with guardrails on, and every call is recorded, transcribed, and scored from the first ring.

    Go-live checklist

    • Answering on your real number
    • Guardrails switched on
    • Every call recorded
    • Every call transcribed and scored
  4. 4

    Iterate

    Transcripts show where people paused or hung up. We tune the voice and the script until those moments go away.

    From this week’s transcripts

    Before“Please give your full name, postcode, and date of birth.”Callers hung up here

    After“Can I take your name? I will text you a link for the rest.”Rewritten and shipped

Our own product, and four built for clients.

  • Our own product

    Dialora

    The voice agent product we build and run ourselves. It answers inbound calls, handles outbound outreach, qualifies leads, and books them into your team’s calendar, in a range of voices and regional accents, connected to your CRM.

    Read the case study
  • Neo-Bank Voice AI

    Maya’s story is modelled on this build. Inside a US neo-bank app, the agent answers account questions by voice and makes transfers, reading the details back before anything clears.

    Read the case study
  • Propizone CRM Voice AI

    Late-night property enquiries used to land in voicemail. Now each one is answered in eight seconds and qualified while the buyer is still keen.

    Read the case study
  • CandiPro ATS Voice AI

    Five hundred applicants no longer means five hundred calls for one recruiter. The agent runs the screening interview and returns a ranked shortlist.

    Read the case study
  • ReachOut Voice AI

    ReachOut calls each new lead back within seconds, while they still remember why they got in touch.

    Read the case study

For studios and funds

One voice stack for the whole portfolio.

Settle rates, priority, and the stack once at fund level. Every company you back then starts from a stack that is already running on live calls.

  • Studio velocity

    We have already seen where voice agents trip on real calls, so launch weeks go on shipping.

  • Cross-stack fluency

    Each portfolio company runs its own phone system, CRM, and back end. Our agents connect to all of them, including the legacy one nobody wants to touch.

  • Reliability as discipline

    Guardrails, evaluation, and hallucination checks ship inside every agent, so one awkward call does not turn into a habit.

  • Investor-grade delivery

    Every conversation is logged and explainable, for the day a board member or an auditor asks to listen in.

Tell us which calls you want off your plate.

Tell us what the agent should handle, which systems it needs, and roughly how many calls you get. A voice engineer replies with a proposed call flow, a range of effort, and a clear view of which calls will be hardest to automate.

This page is a demonstration. Anything you type stays in this browser, because nothing has been wired up behind the form.

Privacy Policy

Last updated 5 August 2026 · Codiste, called here Codiste, us, our, or we

Knowing who will be holding your data, and what they may do with it, ought to come before any of it leaves your hands. Codiste takes the trust involved as something owed rather than as a form of words.

The bulk of the research and data Codiste keeps comes from places open to anyone with a browser, and the platform provides research technology covering companies of interest anywhere. The terms set out here make up our privacy policy, called throughout the Privacy Policy.

Data about individuals and about businesses arrives here by four routes: the open internet, what users and clients contribute, material licensed from other firms, and research we do ourselves.

Data gathered through mobile applications, called the App and available on the Google Play store and the Apple Store only, is covered by this privacy policy.

Anything handed to third-party applications is not covered by it, and the sensible course is to go to those companies for their own privacy policies.

How Codiste secures and keeps data is set out below. Using or reaching the company website counts as accepting this privacy policy, which deals with how device information is collected, used, protected, retained, and disclosed. Withhold that information and the software may not be able to give you the services this site depends on.

Where India is home, control of the data given to, gathered by, or gathered for our official website, Codiste, stays with you, at 915, Ganesh Glory, Sarkhej - Gandhinagar Highway, Gota, Ahmedabad, Gujarat, Pin Code 382481.

Looking after your data, which covers its use, protection, retention, and disclosure, falls to the Company acting as data controller, under its privacy policies and under whatever national law applies. This Privacy Policy allows your data controller to hand information to other Codiste members, and allows your data to be processed and kept for legal and security reasons.

Law changes and this policy changes after it. Carrying on with the mobile application once Codiste has revised its privacy policy counts as accepting the revision, which is reason enough to look in on this page now and then.

Codiste works as a privacy-first company, giving businesses non-sensitive data and putting sellers, marketers, and recruiters in touch for business reasons. Privacy is a priority for the industry and something this company owes.

Data collection

Data we do not collect

Codiste, called here us, we, and our, gathers no user data at all. Personal details are not gathered and not kept, and that covers which operating system or software is in use, payment, billing, and transaction details, hardware details, the internet service, and anything to do with the files and documents somebody has open.

Browsing history is left alone. Calendars and meetings are left alone. Nobody here reads the contents of email.

How we collect when you use Codiste

Apply for a job and your personal information ends up with us, covering your name, samples of earlier work, online portfolios, phone number, and whatever else the application needs. Come to us for a recruiting agency, or put a candidate forward for a role, and information about you may end up here the same way. Get in touch by email, through the contact form, or by any other route this website offers, and that gives permission to hold your name, phone number, email address, legal address, and other personal information.

Data protection

Administrative, electronic, and physical measures protect our data and keep unauthorised access out of it. How data is gathered, processed, and kept across our app directory follows how sensitive it is and what the technology can do at the time. User privacy comes first, and the mobile application experience is built to the standards of the industry.

Where a transmission fault or something else beyond our control leads to disclosure, the liability is not ours. Keeping your own data safe, and your way into the mobile application secure, is yours to look after. Login credentials and other security details are best kept away from third parties. An instruction that arrives from your device is treated as one you authorised.

Permissible age

Startups get full support and services from Codiste, with leading technologies and experienced people put on their technical requirements and on their growth.

As set out above, nothing is collected or obtained from users or individuals, markets, or anybody else under the Permissible Age fixed by local law. Anyone using the Codiste mobile application knows their Permissible Age as fixed by local law. Action follows at once, along with all related information.

If you think we hold information on or from a user under the Permissible Age, write to nishant@codiste.com.

This Privacy Policy covers how data is gathered through our online services and websites, taking in businesses and businesspeople along with every other sort of data, and equally how that data is managed, used, and shared, and what say a user keeps over the handling of information about them.

Changes to this privacy policy

Regulatory requirements change, data practice changes, and technology moves on, so Codiste keeps the right to amend this Policy whenever it needs to. Coming back to it now and then is the only reliable way to know what it currently says.

Anything substantial will be posted here, sent by email, or put on our homepage before it takes effect. Carrying on with the site or the application after that is taken as accepting whatever has changed in this privacy statement.

Contact us

Questions or worries about this Privacy Centre, how we handle privacy, how data is processed or used, or any privacy matter this Privacy Policy has not covered fully enough, can go to our official address at nishant@codiste.com.

Registered address

Codiste Pvt Ltd

805-807, Ganesh Glory, Sarkhej - Gandhinagar Highway, Gota, Ahmedabad, Gujarat 382481

Anti-Spam and Unsolicited Communications Policy

Last updated 5 August 2026

1. Purpose

This website is run by Codiste Pvt Ltd. Pushing this website, what is on it, what it offers, or any related Codiste service through spam or unsolicited bulk messaging is not allowed. What follows binds Codiste and everybody who acts for it.

2. Scope

This policy covers every Codiste employee, contractor, agent, affiliate, partner, vendor, and service provider, and anybody else who sends electronic communications for Codiste or under its name. That takes in email, it takes in SMS, and it takes in messages across social or professional networks, one at a time or in bulk.

3. Prohibited practices

Where this website is concerned, none of the following is allowed:

  • Unsolicited bulk or mass advertising messages.
  • False or misleading sender names, addresses, domains, subject lines, or routing information.
  • Contact data obtained unlawfully, or used in breach of applicable law or of what a provider allows.
  • Any promotional contact that carries on after a recipient has asked for it to stop.
  • Pushing this website through spam or unsolicited bulk messaging, by an employee, a partner, a vendor, or a third party.
  • Putting the Codiste name, this domain, or its links inside spam or unsolicited bulk advertising.

4. Permitted communications

An electronic message goes out only where the law allows it, and only within these bounds:

  • Messages the recipient asked for or subscribed to.
  • Individually relevant messages to a business contact within an existing or prospective business relationship, so far as applicable law allows.
  • Transactional, service, and administrative messages.

Every one of them gives Codiste as the sender, carries a subject line that is true, includes valid contact details together with a physical postal address, and offers a clear way to stop.

5. Opt-out

An opt-out is acted on quickly. The address goes onto a suppression list and stays clear of further promotional messaging, unless the law requires contact or confirming the opt-out itself calls for it. That suppression record is kept for exactly one reason: so nobody re-contacts the address by mistake later.

6. Third-party compliance

Anybody who sends messages for Codiste or under its name is bound by this policy and by every communications and data-protection law that applies. Bringing in a third party gives that party no right to use spam, unsolicited bulk messaging, misleading sender information, or any other prohibited practice to push this website.

7. Reporting and enforcement

Send anything you believe breaches this policy to nishant.bijani@codiste.co.in, with a copy of the message, when it arrived, the sender address, and the full headers if you have them. Codiste will look into it, stop whatever is not compliant, and may end the access or the engagement of anybody found in breach.

8. Contact

Nishant Bijani

Codiste Pvt Ltd

805-807, Ganesh Glory, Sarkhej - Gandhinagar Highway, Gota, Ahmedabad, Gujarat 382481

nishant.bijani@codiste.co.in

Codiste may revise this policy from time to time.